Hula Mula has arrived

Our first shipment from the all girls clothing line Hula Mula is here. We received super cute fun rompers for infant from 0 - 24 months and we also got in a really cute pair of sailor pants/capris and a jail stripe tank top that goes really great together.
Since Hula Mula is the sister company to the all boys fun, funky clothing, Knuckleheads I am sure our summer order for them will arrive soon, too. Super cute stripe rompers for infants coming from them, too.
Knuckleheads also has skateboards with their logo on them. They are really cool. They come in daddy and son sizes. If anyone is interested let us know through the store and we can get you one.


On a separate note, we received a wonderful compliment on the store and our service and I want to share it. I was told by a customer who purchased a gift certificate for a co-worker, "It was the best e-commerce experience shopping the person who redeemed the gift certificate EVER had. From placing the order from the way we communicated with her until her order arrived." This makes me very happy.
At CalamariBaby our goal is to treat every customer as if they were, well me.
Question: How many times did you place an order on-line thinking you had plenty of time for it to arrive. The day you see UPS pull up you are excited to see the things you ordered and you open the box and only half your stuff is in the box? This happens to me every time I order on-line and I hate it. I don't hate that it is on backorder. That is normal. I hate that no one from the company could let me know. It would make a big difference to me if I just knew ahead of time that guess what, your this, this and that will be trailing your first shipment by a day or two. Then I am not disappointed when my first part of the order arrives and still looking forward to the rest. Not just annoyed until it comes.
Our whole deal is communication. So customers know what to expect and if we need to go a different route to get you something by the time you need it we can figure something out (99.9% of the time)
I don't know are they afraid you may cancel it. Maybe. But they want it right, they ordered it! Make people happy, they are paying you for customer service...give it to them.
That is how I feel. I work hard to create an experience at our store that makes people feel like we care about you and your shopping experience.
When we open our Brick n Mortar, look out because it is going to be a very cool store.

AK