Thursday, February 28, 2008

strollers @ tinyride.com


TinyRide.com - Strollers and Car Seats

I wanted to share a personal experience and recommend TinyRide .com for buying strollers.

They just really turned out to be a shop with exceptional customer service and professional, quick service.


14 months ago I purchased my double stroller from TinyRide.com. not ever having used them in the past. Well, just a week ago I had a major problem with my stroller. The rear leg with wheel broke in half. The double stroller was on sale when I bought it but it was still $299.00.

Anyway, I went straight to the manufacturer and told them what happened. They needed a receipt which I could not find. When I called TinyRide to see if I could get a copy of my 14 month old receipt they emailed me three different versions withing a minute.
Bottom line the Manufacturer of the broken stroller worked with me and TinyRide.com to and TinyRide credited me for the stroller and I was able to pick a new joggin stroller and just pay the difference.
I was impressed each time I contacted Tinyide with the fact that no matter who I spoke wit they all handled everything quickly, confidently and without any hassle.

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